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Data Protection

Privacy Policy

How we collect, use, and protect your personal information

INFORMATION WE COLLECT:

  • We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
  • This includes your Discord username, email address, billing information (name and address), and any other information you choose to provide.
  • We automatically collect certain information about your device when you use our services, including your IP address, browser type, and usage data.

HOW WE USE YOUR INFORMATION:

  • We use the information we collect to provide, maintain, and improve our services.
  • This includes processing transactions, sending you service-related communications, and providing customer support.
  • We may use your information to detect, prevent, and address fraud or other illegal activities.
  • We may send you promotional communications about our services, but you can opt out at any time.

INFORMATION SHARING:

  • We do not sell, trade, or rent your personal information to third parties.
  • We may share your information with service providers who help us operate our business, such as payment processors and customer support tools.
  • We may disclose your information if required by law or to protect our rights and the safety of our users.
  • In the event of a business transfer, your information may be transferred as part of that transaction.

DATA SECURITY:

  • We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
  • We use secure payment processors like PayPal and Stripe to handle your payment information.
  • However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

DATA RETENTION:

  • We retain your personal information for as long as necessary to provide our services and comply with our legal obligations.
  • We may retain certain information for longer periods for legitimate business purposes or as required by law.
  • You can request deletion of your personal information by contacting us, subject to certain legal limitations.

THIRD-PARTY SERVICES:

  • Our services may contain links to third-party websites or integrate with third-party services.
  • This privacy policy does not apply to those third-party services, and we encourage you to review their privacy policies.
  • We use Discord's API to provide our services, and Discord's privacy policy applies to their handling of your Discord data.

YOUR RIGHTS:

  • Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, or delete your information.
  • You can contact us to exercise these rights or if you have any questions about our privacy practices.
  • We will respond to your requests in accordance with applicable data protection laws.

COOKIES & TRACKING:

  • We use cookies and similar technologies to improve your browsing experience and analyze how our services are used.
  • You can control cookies through your browser settings, but some features may not work properly if you disable cookies.
  • We may use analytics services to understand how our website is used and to improve our services.

CHILDREN'S PRIVACY:

  • Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
  • If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

CHANGES TO THIS POLICY:

  • We may update this privacy policy from time to time to reflect changes in our practices or applicable laws.
  • We will notify you of material changes by posting the updated policy on our website or through other communications.
  • Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

CONTACT INFORMATION: